Among the countries in the Balkan region, Bosnia-Herzegovina stands out like a sore thumb. The country finds itself at a stalemate, facing constitutional gridlock, a dysfunctional and overly complex state structure, a self-perpetuating political class with no regard for the public interest, and economic stagnation. Popular anger over the state of affairs reached a boiling point in February 2014, when the citizens of Bosnia-Herzegovina took to the streets to demand better governance. Six months later, general elections have brought little to no change. Adding insult to injury, the EU’s latest progress report published in October 2014, noted that the country has not overcome the standstill in its EU integration process. Going against the grain, German Foreign Minister Frank-Walter Steinmeier and Britain’s Foreign Secretary Philip Hammond wrote an ‘open letter’ to the people of Bosnia-Herzegovina in an attempt to revamp the integration process. This Policy Dialogue, organised in cooperation with the Austrian Region of Styria and the Centre for Southeast European Studies at Graz University, takes stock of the positive and worrying trends despite or thanks to international intervention and discusses the possible solutions to the many challenges the country still faces.