In the past year, hundreds of thousands of refugees have entered Europe; many of them have been received and were later housed in cities. But despite cities’ frontline role in receiving and integrating migrants, the public discourse does not always acknowledge this. This EPC Policy Dialogue addressed the role of cities in the implementation of integration policies and how they go about delivering public services such as housing, education, health and social services to the new arrivals. The discussion benefitted from the presentation of EUROCITIES’ recent report ‘Social Affairs Refugee Reception and Integration in Cities’, which highlights the emerging trends and best practices regarding the ways in which cites are responding to Europe’s refugee situation.